Screen applicants, manage tenant records, and give tenants a self-service portal for rent and maintenance — all connected to the leases and units they belong to.
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Tenant management software centers on the tenant relationship itself — screening someone before they move in, keeping their records organized while they live in your property, and giving them a way to handle routine tasks like paying rent or reporting a repair without needing you directly involved every time.
Without dedicated software, tenant information tends to live in fragments: an application in your inbox, payment history in a bank statement, maintenance requests in a text thread, and a signed lease in a folder somewhere. None of it is connected, which makes it hard to answer even simple questions like "has this tenant ever paid late before?"
LeasePilot HQ keeps everything about a tenant — screening results, lease history, payments, and maintenance requests — attached to one record, and gives the tenant a portal of their own to handle what they can without waiting on you.
Run credit and background checks in minutes. Applicants complete the sensitive parts securely on their own device.
Every tenant is linked to their unit, lease history, payment history, and maintenance requests in one profile.
Tenants log in on their own to view their lease, pay rent, and submit maintenance requests.
Every payment is recorded against the right tenant and lease, so a full payment history is always one click away.
Tenants submit requests through their portal, and status updates flow back to them without a separate phone call.
Applicants complete their screening application online, so completed applications arrive ready for you to review.
Signed leases and other tenant paperwork stay linked to the tenant record they belong to.
See a tenant's complete history across every lease they have signed with you, not just their current one.
Credit and background checks happen before a lease is generated, reducing the risk of a costly eviction down the line.
The tenant portal answers most day-to-day questions — lease terms, payment history, request status — without a text to you.
Payment history, maintenance requests, and documents stay attached to the tenant record permanently, even across lease renewals.
Applicants fill in their own sensitive details securely, so you are never manually handling SSNs or dates of birth.
Send a secure screening application link for the applicant to complete on their own device.
Credit and background check results come back for you to review before deciding on the lease.
Once approved, generate their lease and their tenant record is created automatically, linked to their unit.
Tenants log in to pay rent, view their lease, and submit maintenance requests going forward.
| Feature | LeasePilot HQ | Spreadsheets & email |
|---|---|---|
| Built-in tenant screening | — | |
| Self-service tenant portal | — | |
| Automatic payment history per tenant | — | |
| Maintenance requests tied to tenant record | — | |
| Secure applicant data entry | — | |
| Full history across lease renewals | — |
Common questions about tenant management software and LeasePilot HQ
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