Vendor Management for Landlords: Finding and Vetting Contractors
January 4, 2024A reliable network of vendors is one of the most underrated assets a landlord can build. Scrambling to find a plumber during an active leak, with no prior relationship, almost always costs more and takes longer than having someone already vetted and on call.
Where to find reliable contractors
Referrals from other landlords are usually the strongest source, since they come with a track record you can ask about directly. Local landlord associations, property management forums, and even asking your insurance agent for recommendations are also common starting points.
What to verify before hiring
Before adding a vendor to your regular rotation:
- • Confirm they're licensed for the trade, where a license is required
- • Confirm they carry liability insurance, and ask for a certificate if the job is significant
- • Check a few references, especially for larger jobs
- • Get quotes from more than one vendor for anything beyond routine, low-cost work
Building a per-trade go-to list
Rather than searching from scratch every time something breaks, maintain a short list per trade — plumber, electrician, HVAC, general handyman, locksmith — that you already trust. This turns an emergency into a phone call instead of a research project.
Tracking performance over time
Note how each vendor performed — response time, quality, whether the price matched the quote — so you have a real record to draw on rather than relying on memory when deciding who to call next time.
Frequently Asked Questions
Should I always get multiple quotes for maintenance work?
For routine, low-cost repairs, one trusted vendor is usually fine. For larger jobs, getting at least two or three quotes is a reasonable practice to confirm you're paying a fair price.
Is it worth paying more for a vendor with a proven track record?
Often yes, especially for anything urgent — a slightly higher price for someone reliable and responsive is frequently worth it compared to the cost of delays or rework from an unknown vendor.
How many vendors should I have per trade?
Having at least one primary and one backup per major trade (plumbing, electrical, HVAC) protects you if your first choice is unavailable when you need them.